- Experience / Professionalism – How long has the company been in business? The longer they are in business, the more likely they know what works and what does not.
- Capabilities – Can the company perform the type of work required for your project?
- Reputation – A good reputation often takes time to achieve, while a bad reputation can come out of a single project or incident that isn’t handled correctly.
- Concern for you and your project. – Do they respect you and your property? Is there chemistry that will turn into a long-lasting relationship.
- Communication – Do they explain all aspects of your project as needed?
- Budget and type of work – Can they perform the work needed within the budget you have in mind? Can they help establish a budget if you are not sure how much the project may cost? Request an estimate or quote for the work.
- Referrals – Over 40% of new customers are generated from the referral of a friend, neighbor, or social media.
Qualifications
1. Licensed – Being certified by the state will mean that the service is both accountable to you and the highest legal standards
2. Insurance – Reduces liability if someone gets hurt on your property
3. Professional Associations – Affiliations with professional associations means they are more likely to be current on the latest landscaping trends and techniques.
- Pride in their work – Do they pay attention to detail and company appearance?
- Warranties – Will they respond to issues that may arise later after the installation has been completed and how long is the work warranted?
- Get references and ask difficult questions.
- Get a written contract clearly laying out step-by-step path from beginning to end.
